The Bullard Police Department prides itself in professionalism and integrity. As part of that mission, the department implements an Integrity and Professional Standards Unit. The Integrity and Professional Standards Unit handles all compliments, complaints, and Internal Affairs investigations within the department. 

HOW DO I MAKE A COMPLIMENT?

Have you had an excellent experience with an Officer? The Bullard Police Department holds all employees to a very high standard of professionalism. These standards are expected in order to provide the best possible caliber Policing services to our community. With that in mind, our Officers work very hard each and every day to provide service to their community, and a nice word could brighten their day. 

Anyone who would like to submit a compliment regarding a Bullard Police Department Officer’s performance may do so in a variety of ways. You can submit through our online portal by visiting the following link: https://frontlinepss.com/ia/portal/Bullard, contact the Chief of Police directly at 903-894-7788, or in-person by visiting the Bullard Police Department located at 204 W. Main Street, Monday-Friday 8 am-4:30 pm to fill out a compliment form.

All employees who receive a compliment will be notified and given a copy of the compliment on their performance.

HOW DO I MAKE A COMPLAINT? 

Complaints can be made by coming to the Bullard Police Department located at 204 W. Main Street in Bullard Texas, 75757.

TEXAS STATE LAW (Government Code 614.022) requires that all complaints against police officers be in writing and signed by the person making the complaint. Just as citizens who are arrested must be notified of the charges against them, police officers must be given copies of complaints before any disciplinary action may be taken. The person who claims to be aggrieved must make the complaint. Other persons involved in the incident may give statements as witnesses. Traffic tickets issued or differences of opinion between police officers and citizens over the issuance of traffic tickets or the guilt or innocence of persons arrested will not be investigated unless there are specific allegations of misconduct against members of the Department.

Bullard Police Department Officers are prohibited from engaging in racial profiling or any other biased based policing methods. Anyone who wishes to file a complaint in reference to racial profiling needs to submit the complaint via the outlined complaint process. 

Complaints can also be filed online by clicking the following link: https://frontlinepss.com/ia/portal/Bullard

FILING FALSE COMPLAINTS

People who intentionally make false complaints or allegations against police officers violate Chapter 37 of the Texas Penal Code. Texas law provides punishment for an individual adjudged guilty of committing an offense, if with the intent to deceive and with knowledge of the statement’s meaning, he/she makes a false statement under oath or swears to the truth of a false statement previously authorized by law to be made under oath. A person who commits an offense under this section can be charged with offenses ranging from a Class B Misdemeanor to a Felony of the Third Degree. Punishments can range from confinement and a fine not to exceed $10,000. This information is not intended to intimidate the complainant or any witnesses but is provided to avoid retaliation against police officers or department staff.

OFFICERS CAN APPEAL COMPLAINTS

Any Officer who is to be disciplined regarding a complaint filed against them may appeal the action to the Bullard city Manager. 

WILL I BE INFORMED OF COMPLAINT DISPOSITIONS?

The Bullard Police Department believes in transparency and confidentiality. Any person who files a complaint against an Officer will be informed of both the initiation of the complaint investigation as well as the resolution and/or disposition of that complaint. Complaints resolutions will be resolved in one of the following manners:

“Unfounded”

“Exonerated”

“Not Sustained”

“Sustained”

“Suspension”

“Discharge”

If you have a question or an inquiry about a complaint, investigation, or have general questions about Officer professionalism or the Integrity Unit, please contact Bullard Police Department Support Services Lieutenant Chase Berryhill. 

Office: 903-956-0483

Cell: 903-952-2533

Email: cberryhill@bullardtexas.net